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How does Chexology work?
With Chexology, the customer is their claim ticket. Gone are the days of holding onto a little piece of paper to claim valuable luggage, cars, and coats. Provide a modern experience that costs less than paper, is sustainable, faster, and builds trust with your customers.
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Meet a few of our spotlight clients!
Zoom in and explore your area.
Choose your service
Speed that won't get you a ticket
Erase the line
When it comes to rushes, nobody handles lines better than Chexology. By digitizing your frontline, customers experience shorter wait times when retrieving their personal belongings. We are the claim ticket for Apple Wallet and Google Pay.
Move big lines fast
During mass exodus, customers will be queued into your action list, so their belongings magically await them as they approach the counter!
Josh Clark
Director, ICC Sydney
"Over the next 5 years, we will save 250,000 paper tickets and roughly $50K from our bottom line with Chexology."
Becky Healey
Manager, I.M.P. Concerts
“Our coat check service is hyper-organized and fast! The Chexology experience is high-end and modern.”
Vaughn Davis
GM, Dream Hotel Hollywood
“Chexology provides a cost-effective, innovative solution that allows us to ensure luggage security for our guests.”
"Our customers just say, 'wow!'"
Coat check, bell desk, rentals, and valet are your customers' first and last touch points. Make them memorable with Chexology! Our app lets you connect directly with your customers through personalized text messages.
Put your business in the palm of your customer's hand
Before: Slate, a popular nightclub in New York, gained 15 new Instagram followers daily without any text presence.
After: Slate is now gaining 181 new followers per day (while averaging ~250 coats daily).
Research: Text message open rates are 95% (70% higher than email). Post-open click-through rates are 29% with 47% of those converting.
Engage
Connect
Remind
Insightful reports
Gain access to real-time reporting
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Customer habits
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Inventory volume
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Staff performance
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Peak hours and trends
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Revenue tracking
Chexology Design Department
We make big things happen!
We are experts at optimizing checkroom space, speed, and budgets. We work directly with clients and agencies of all sizes to produce state-of-the-art systems. Our team has had the pleasure of consulting with companies like the Javits Center, the Museum of Modern Art, and MGM Music Hall at Fenway, to name a few.
Consulting
Whether you’re looking to produce an immersive experience or brand your existing check system, our design department will work with you to make your vision a reality. We designed our app interface, arrival texts, and departure messages so that each impression impacts your customers.
Branding
Nike Run Club
"Bringing in Chexology has really helped evolve our brand, our run clubs, and innovate in a way that we never have before."
Perri Jacobs
Brand Marketing
Events Manager
How can we grow with you?
We owe much of our success to carefully listening to our clients. If there is anything we can do to improve your experience with Chexology, we encourage you to share your feedback!