Applications & Technology

Loan Quality Connect

Transform the way you manage the post-purchase review process

Fannie Mae’s interactive system delivers simplified technology, seamless collaboration, and increased certainty.  From uploading loan files to understanding the Data Validation Center process, Loan Quality Connect™  is the hub for collaboration between Fannie Mae and lenders.

Notice of Potential Defect now available in Loan Quality Connect

Reduce your risk of repurchase by leveraging our Notice of Potential Defect. This re-imagined feature in Loan Quality Connect will allow you 30 days to remedy an eligibility issue prior to a resolution request. Check out our resources, linked below and get and learn how to leverage the Notice of Potential Defect to help manage risk.

Review the job aids
Review the infographic
Watch the e-learning

What's New

October 2022
Are you getting the most from your Loan Quality Connect data and QC reports? Check out this short video to learn tips and tricks to maximize your time in Loan Quality Connect.  Navigate the dashboard with ease and utilize Loan Quality Connect data to gain actionable insights to drive continuous improvement in your quality control processes.

Have questions? 
Check out the updated and expanded Loan Quality Connect FAQs.

Loan Quality Connect Availability

Every day, 24 hours a day, except from 12 a.m. to 6 a.m. ET daily and the third Saturday of each month from 6 p.m. to 6 a.m. ET of the following Sunday for system maintenance.

 All Technology Application Availability

Features

Simplified Technology Icon for Loan Quality Connect (LQC) Simplified technology allows lenders to work in one system for loan file submissions, status updates, and document management.
Seamless Collaboration Icon for Loan Quality Connect (LQC) Seamless collaboration provides instant communication and document sharing.
Increased Certainty Icon for Loan Quality Connect (LQC) Increased certainty ensures real-time, self-serve reporting, loan quality feedback, and status updates.

 

Access

  • Need Access? Request access through Technology Manager. Remember to select "Manage Applications" to the desired User Group before you add the application users. To learn more about our user ID and password requirements, click here.
  • Updating email contacts? In Loan Quality Connect, certain events will trigger email notifications to be sent, such as requesting a loan file or missing document. You will need to follow a new process to manage your contact information to receive your notifications. Review our requirements and complete the spreadsheet. 
  • Subservicer? If you’re a responsible party in Loan Quality Connect or need to become one, click here for guidance. 

Release Notes

Introduction to Loan Quality Connect.

Are you new to Loan Quality Connect? Transitioning to a new system can be difficult, but with Loan Quality Connect, change is easy. Check out this short video about gaining system access, uploading files, and more.

Have questions?

Get answers to your policy and guide questions, straight from the source.

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