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Services

Process Management

As businesses evolve, their processes often become clunky and cluttered with undocumented elements known by only a handful of people.

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Change Management

Strategy and planning are key to inspiring transformation in any organization and successfully managing change is critical to making it stick.

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Data & Analytics

Data is everywhere. We rely on it to support decisions, make strategic moves, and set policies. But decision-making on bad data, or data that isn’t complete.

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About Parakkal Consulting


Parakkal Consulting was built on a simple but powerful premise: Let’s build a consulting organization where we would want to work; our employees come first, culture is key, and our clients would love to work with us. This idea has blossomed into an entirely new way of thinking.

In short, we built our firm to be everything typical consultancies are not, and it’s safe to say our vision is working.


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Our Team

We understand our customers and their challenges. Our leadership team has a long history of building and operating global support centers and servicing hundreds of thousands of knowledge workers. The goal of providing quick response, rapid resolution, maximum efficiency, coupled with a positive end user experience are the cornerstones of every successful operation.

Parakkal Consulting vision is to transform Service Management, across IT, enterprise management and customer support. We apply breakthroughs in artificial intelligence, machine learning and natural language processing to provide greater productivity, self-service and satisfaction.