Welcome to rSchoolToday Support. Our Support Team is available from 7.00am-8.00pm Central, Monday - Friday
CONTACT US FOR ASSISTANCE
Support Phone: 612-605-1623Main Company Phone: 952-960-4999
Toll Free: 800-513-5220
Email: support@rschooltoday.com
Schedule a Q&A Session or Personal Training anytime. Training - 218-389-4670 from 7.00am-8.00pm Central, Monday - Friday
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Intro
How To Create a Post
- How to Create a Post
- How to create a post as a contributer
- Add Posts to your Teams home page
- Delete a Post
- Save a Post as a Draft
- How to Customize + Edit Text in a Post
- Activating & Deactivating your weekly auto-post
- How to Embed a Poll on Your Website
- Embedding a Tweet in a Post
- Stick a Post to the Top of Newsfeed
- How to Add a Hyperlink to a Post
- How to approve contributor posts as a site admin
- How to add a video to a post or a page!
- How to Add a Post to the Slideshow
- How to Set a Featured Image
- How to Insert a Photo or File into a Post
- Follow us on Social Media
- Sign Up To Receive Text / Email Alerts
- Winter Season Schedules
- Fall Season Schedules
Creating Menus
Creating a Page
- How to Update and/or Delete an existing Document under your ‘More Tab’
- How to Update and/or Delete a link to another site under your ‘More’ Tab
- Save a Page as a Draft
- How to remove a page/custom link from a Menu
- Delete a Page
- How to Update and/or Delete a link to another site under your ‘More’ Tab
- Adding to a Team’s “More” Menu (Program Link)
- How to add a link to another site under your More tab
- How to add a Document to your More tab!
- How to create a Page & add it to a Menu!
Sending a Game Report (Pressbox)
- AD View
- Attaching a featured image to a report
- Creating a Recap Post
- Creating a New Event Post
- Adding Team Contacts
- Is there a way to stop the reminder emails?
- I would like to be the coach of more teams. What do I do?
- How to Delete Pressbox Posts from your Athletic site?
- How do I sign up and invite a coach in Pressbox?
- How do I reset my password?
- How do I report invitational events?
- How can I get Pressbox as an app on my iPhone?
- How can I add teams to my profile?
- Can people other than coaches report scores?
- Can I find out who is signed up as coaches for my school?
- Can I edit a Pressbox post that I’ve previously submitted?
- Can I attach a file to a post? If so, how?
Adding Rosters
- Uploading your Rosters from RMA to your SportsHub site
- Add Roster Images for your Team
- Adding athletes to your Roster Individually
- Uploading your Roster using an Excel File
- Editing Sport Names
- Adding a Team Photo to Team Home Page
- Editing a Team (Season, Level, or Gender)
- Removing a Team from your site
- Adding Team info to your Team Home Page
- How to add a Schedule to an Activities page
- How to Hide the Gender for a team
AD related questions
- How can I add another user to my site who is not going to be a coach or an AD?
- How to Grant a Coach Posting access to your Athletic site
- Approving Coach Accounts
- Inviting Coaches
- How to delete a coach from a team
- How to Add VNN to your Home page on your mobile device
- How to request to be a Coach
- Getting started as a VNN Coach
Build a Schedule
- Upload Schedule Via Excel File
- Quick Add Game
- Adding a New Game/Event Location
- Upload a Schedule via Schedule Star Excel
- Deleting a Game/Event
- How to do a ‘Force Sync’
- Canceling a Game/Event
- Rescheduling a Game
- Postponing a Game
- How to Enter Scores for Non-meet sports in scheduler
- How to Sync a Team schedule with your Calendar
- How to Sync a Team Schedule with your Outlook Calendar
Game Graphics
- Managing Users and Permissions on Your BoxOut Account
- Uploading Photos & Logos to your BoxOut Team
- Uploading Videos to your BoxOut Graphics
- Adding and Limiting Color Swatches on your BoxOut Graphics
- Adding Players (Roster) to a Team in BoxOut
- Connecting Your Twitter and Facebook Accounts to BoxOut
- How do I get BoxOut Graphics?
Receiving Team Alerts
AD's & Coaches: Sending Alerts
Alerts FAQs
- What is my username and password for Alerts?
- Can I stop receiving Alerts?
- Can we see who is receiving our Alerts?
- Can I delete an Alert I sent?
- Is there a way I can edit/delete alerts posted by coaches?
- How do I verify my phone number?
Activating Donations
- How do I activate donations for my school?
- What if a non-admin tries to activate my school’s donations?
- My school can’t accept donations. How can I remove our school from the activation list?
- Can I activate donations for just my team, even if my school doesn’t have them activated?
- Can I pause the donations feature once it’s activated?
- Where will my community find the links to donate?
- How do I cash out my donations?
- How do I change the address of where my donations check goes to?
- What users can cash out school and program donations?
- Do I need to provide users with receipts for their donations?
- Do my donations expire?
- What if a non-admin tries to activate my school’s donations?
- How do I add users to manage donations for my school or program?
- Who is considered an ‘admin’ to be able to turn on donations for my school?
- How can I see the donations I’ve received?
- Can I see what programs have received the most donations?
- How can I see who has donated to my school or program?
- Can I see donation activity for a specific date range?
- Can I share my school’s or team’s donation page on social media?
- What happens when a community member clicks into my donation page from Facebook or Twitter?
- Can community members share my school’s or program’s donation page?
- Where will my community find the links to donate?
- What is the rewards program?
- How are rewards chosen?
- How are rewards fulfilled?
- How are the rewards paid for?
- Can I set my own rewards?
- Do rewards expire?
- What is the the fee structure for using rSchoolToday’s Donations Engine for my school?
- When I activate my school’s donations page, what am I agreeing to?
- When fans donate through the Donations Engine, what do I need to know as an administrator?
- Is your donations platform PCI Compliant?
- My state association, conference, district has certain rules for accepting donations, can you help me navigate them?
General Spiritwear
- How does your product support spiritwear providers?
- How much customization can I have with my links?
- Can you host my spirit shop on my SportsHub site so fans can shop from my official website?
- If I don’t have a spiritwear shop for my programs, can you help me set one up?
- Can I change out my spiritwear links later?
- If I have a local spiritwear partner, can I link them in?
- I have an agreement with an apparel brand at my school, what are my options?
- My football team has a store, but my school does not. How will this work?
- Who is SquadLocker and how are they affiliated with rSchoolToday?
- What are the benefits of using SquadLocker instead of another spiritwear provider?
- How does my school earn money with SquadLocker?
- Can you help me with my school’s branding and artwork?
- What about other apparel at my school?
- What does the launch plan for this spiritwear feature look like on SportsHub and Activity Registration?
- What does the launch plan for this spiritwear feature look like on my Activity Scheduler Public View?