1. Will I be able to drive up to my
unit?
Yes, all the
units that we offer are drive-up units. This means that you can park right
outside the unit while you unload your belongings. This makes it easy to move
your belongings in and out. We want your storage rental process to
be as easy as possible!
2. Is there a minimum amount of time I
must stay?
No! The
lease is month to month. When you first rent the unit, you will make the first
month’s payment. If you cancel before the next month, you will not be charged.
Other facilities make you lock in for 3, 6, or more months. We want you to have
the convenience of moving out when you are ready without the pressure of a long-term
lease.
3. How do you ensure the safety of my belongings
stored at your facility?
We provide a
safe and secure place to store your belongings in Waynesboro, VA. Our facility
has a gate surrounding the perimeter, allowing only our tenants access to the
property. The gate can only be opened with gate codes of current tenants. This helps us eliminate trespassers and ensure
safety for your belongings. Our facility is amongst the safest storage
facilities in Waynesboro, VA.
4. Are
certain items prohibited to store?
Most
household and personal items can be stored in our units. We prohibit certain
illegal and dangerous items, including perishables, illegal goods or
substances, animals, or plants, or any hazardous items. Our goal is to help
ensure Waynesboro, VA remains a safe community to live in. Please contact us
with specific questions pertaining to allowable storage items.
5. How do I
reserve a unit?
Securing a
storage unit at Mountain Valley Self-Storage in Waynesboro, VA is easy! You can
reserve a unit through our website or give us a call to reserve a unit over the
phone at (540)-932-9103. Click the “book online” button via our website to get
started reserving a storage unit.
6. Do I need to leave a security deposit to
secure a unit?
We do not
require a security deposit to reserve a unit. We aim to make the move-in
process as easy as possible for our tenants. As such, in lieu of a security
deposit, you will be responsible for the first month’s rent when you reserve a
unit.
7. How do I
pay my storage bill each month?
Paying for
your belongings stored in Waynesboro, VA each month is simple. We offer
multiple payment methods to pay your bill. When you reserve a storage
unit online, you’ll be able to create an account with login details. This
account will allow you access to manage your storage account and pay your
monthly bills.
You may pay
via debit or credit card, or ACH, through your account online. We also
will accept payment over the phone.
To make the
process easy, we offer the option for monthly auto-pay recurring payments. This
option is perfect for our busy tenants!
8. Do the
storage units move?
Mountain
Valley Self-Storage is a stationary storage facility located in Waynesboro, VA.
We provide units of various unit sizes. Unlike storage pods, our storage units
are not portable. Your items will be stored at our gated facility.
